Our cross-border eCommerce logistics solution from Europe to the UK
Made easy. Simply because we take care of everything.
Let’s open the parcel of UK opportunities!
A UK customer almost always abandons their shopping cart when they don’t know how long the delivery will take or think it will take too long. When people choose standard service, they expect their order to arrive in about three days, and they’re ready to wait up to five days at most.
However, we manage it in two!
How about working together on exceeding customer expectations?
What can you expect from our solution to United Kingdom?
Minimum transit times via our Frankfurt eCommerce hub
2 days delivery from warehouse to the final Irish consumer
API integration in one click
Parcel level tracking
Customs and Returns handling
Our UK cross-border eCommerce logistics solutions in a nutshell.
We optimise the collection of shipments from your warehouse(s) and determine the pick-up frequency based on your volume and requirements to minimise turnaround and transit times.
We ensure a smooth and seamless transfer from your warehouse(s) to our Frankfurt eCommerce hub. Every step of our logistics chain is optimized to ensure efficient delivery of each parcel.
Frankfurt eCommerce hub
Frankfurt eCommerce hub
Your parcels arrived in our hub. Now what? 🙂
We love sorting parcels and getting them as fast as possible out to their next destination. The automatic sorter is suitable for the complex handling of large volumes of parcels in a high-efficiency environment, meeting the requirements for tight delivery schedules and quick turnaround times.
The sorter can simultaneously serve more than 20 destinations, handling more than 5,000 parcels per hour, based on our own in-house developed sorting logic. We built flexibility to adjust sorting to your needs.
We love flying! 🙂
With multiple daily flights from Frankfurt to the United Kingdom, we benefit from a fully flexible schedule. The handover to the last-mile carrier takes place on the same day as the arrival of the eCommerce packages in the UK.
Your parcels are in the UK!
We are dedicated to ensuring that your packages are delivered efficiently and securely to any location in the UK.
Upon arrival at the airport, we make sure the parcels are customs cleared as soon as possible and handed over to our last mile provider.
As part of our service, we attempt to deliver your package twice. In case the first delivery is unsuccessful, for instance, if the recipient is unavailable, we will make a second delivery attempt. If we are unable to deliver your package successfully after two attempts, we will get in touch with you (the retailer) to discuss other solutions.
Parcel returns is part of our modular product. We offer the same flexibility in our service as all the other modules. We offer an added-on “Open Box” and duty drawback, before transporting your parcels back to the warehouse.
> How long will it take for parcels to reach the final destination?
Parcels take approximately two days to reach its destination from the moment it arrives in our eCommerce hub located in Frankfurt to its final address in the UK. For more precise information about delivery times, our customer service team provides weekly status reports if needed.
> What is the process for tracking and tracing my shipments?
We are API-integrated with all our suppliers in the supply chain. If you require up-to-date tracking information about your parcels, you may receive push notifications, and you can contact our customer service team for further assistance.
> Do we offer VAT drawback?
No, we currently do not offer VAT drawback in the UK. However, you as a retailer and owner of the goods can claim the VAT from the UK authorities,
Let us help you with shipping eCommerce parcels into the UK.