Premium services for eCommerce.
At economy rates.


Our pricing models are transparent and customized. You choose the appropriate services. Our prices then include everything: taxes, fees and charges. Just no unpleasant surprises.


All services come from one source. You simply select the appropriate modules from the entire range of services. After all, you should only pay for your individual needs.

Track and Trace

For us eCommerce means seamless track and trace of every single package - even during the flight. So you and your customers always have a precise overview of your shipments.


No transport is faster than air freight. As part of the Lufthansa Group, we use the entire network of the largest airline group in Europe. Our processes are just as fast and adapted to eCommerce. This means express deliveries without any additional costs for you.


As part of the Lufthansa Group, there are no limits to the global shipping of your packages. Every day, we fly to over 300 destinations worldwide with passenger and cargo aircraft. With unparalleled access to cargo capacity.


As a digital shipping expert we can integrate seamlessly into your online store, your ERP or shipping software via API connection.

Contact persons

One contact for all your questions about Cross-Border eCommerce. For example, contact persons for customs questions are available to you at any time. No matter whether you need individual solutions for delivery duty paid (DDP), communication with customs authorities or digitalized customs processing.

Dangerous goods

heyworld also takes care of the transport of dangerous goods for your online business. The correct handling of dangerous goods, appropriate equipment and regular training of our employees are a top priority for us.


With an automated logistics hub at Frankfurt Airport, we cover any shipment volume. This enables us to react flexibly to fluctuations in your eCommerce business. Fully integrated into the airport processes, we achieve minimum transit and throughput times.