(Junior) Operations Manager / Logistics Manager (m/w/d)

About heyworld GmbH 

heyworld GmbH is a young and innovative logistics company that overcomes boundaries in global e-commerce with its shipping solutions. As a digital start-up in the global Lufthansa Cargo Group, we ensure optimal transit and turnaround times for our customers’ shipments. Together with our partners, we can transport parcels to over 300 destinations worldwide every day. We connect airfreight with the last mile and solve logistical challenges in an uncomplicated and reliable way.  

We continue to grow and are looking for a new member to strengthen our Operations team. 

(Junior) Operations Manager / Logistics Manager (m/w/d) 

 for our headquarters at Frankfurt Airport. 


Your tasks in detail:   

  • Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards
  • Identification of irregs
  • Interacting with global customers and suppliers mainly for our Asia-Pacific lane
  • Coordination of the international supply chain
  • monitoring and steering of cross-border eCommerce-shipments
  • Working closely together with the operations team, other internal departments, partners and customers in order to fulfill our service level agreement
  • Tracking and reporting on operational performance


This is what we want from you: 

  • Degree in Business/ Operations Management or equivalent as well as work- or internship experience in managing trade (Forwarder, 3PL, Customs Broker, Truck, Airline or others)
  • Experience in airfreight / eCommerce industry preferred
  • Strong solution orientated and organizational skills with focus to details
  • Ability to analyze and improve operational processes
  • Team-Player
  • Excellent communication skills
  • Excellent oral and written communication skills in Cantonese and/ or Mandarin are a MUST, fluent in English (B2/ C1)


What you can expect from us: 

A combination of personal growth and operational responsibility to accelerate your career and help you achieve your goals.  The chance to work on exciting and challenging projects, either independently or as part of a dedicated international team. 

 At heyworld we thrive on team spirit, diversity and active co-design by different personalities. We offer you a modern, permanent job, a start-up culture with freedom, a lot of creative freedom and diverse opportunities for personal development in an international team.  

  • Attractive salary package consisting of a fixed and variable component
  • Flexible working hours & conditions (hybrid)
  • Assumption of mobility costs for public transport
  • Dedicated training budget for personal development
  • Flat hierarchies & a young team
  • Monthly team events & a modernly equipped office space
    (e.g., social rooms, table tennis, heyworld Bar and much more)
  • Corporate Benefits and discounts for more than 1.500 shops and service providers
  • Access to Lufthansa’s Friends & Family flight discounts and offers



If this sounds like it was made for you and your profile fits, don’t hesitate and send us your application immediately to jobs@heyworld.com. We look forward to hearing from you and will get back to you as soon as possible.  

We look forward to hearing from you and will get back to you as soon as possible. 

What else is in for you? Our benefits.

Flexible working hours

Free drinks and snacks

Subsidised monthly ticket

Regular team events

Flat hierarchies

Regular training

Sounds interesting? Please contact us.

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